About the Awards
As digital becomes increasingly critical to the delivery of outstanding CX, it’s more important than ever for achievements in this field to be recognised - and these Awards do that in a unique way.
We have a smooth, two-part entry process, with half your score coming from an online submission and the other half from a presentation on the day of the Awards. The event is also cross-sector, with representation from a diverse array of companies, plus many of these companies will be giving open presentations.
As recipients of the Gold Trust Mark from the Independent Awards Standards Council, we make this Awards the fairest around. Every Finalist receives a detailed feedback report after the event, containing your scores and how you performed relative to others in your category, and we have a transparent, independent and rigorous judging process.
Overall, joining the Awards means you can showcase your initiatives, celebrate your team’s dedication and learn from other top professionals in attendance. It’s a fantastic opportunity.
97% of our guests express satisfaction with our events, but we’re always looking for ways to improve even further.
This year, there will be more winners and more judges than ever before - the atmosphere on the day is going to be incredible!
We’ve refreshed the categories to include recognition for fintech and omni-channel achievements, and judges will be using streamlined scoring criteria to assess your entries.
We’ll be offering more resources to help you craft impressive entries and winning presentations, including a series of free webinars. And, as ever, we’ll be inviting guests to attend open presentations and learn from the other finalists.
Gain recognition for your achievements
Hear stories of company success by attending Open Presentations
Raise your profile and generate positive PR for your company
Increase your network, with the opportunity to connect with hundreds of professionals
Raise staff morale by attending a fun and memorable event with the whole team
Get feedback on your entry and improve with detailed feedback following the Awards
What types of company and initiative can enter?
We welcome entries from all organisations, teams and individuals - private and public sector - who have launched successful initiatives to improve the digital experience. You can be B2B or B2C, large or small - we want to hear from people with interesting and inspirational stories to share!
21st February 2020
3rd April 2020
17th April 2020
16th July 2020
Choose Your Category
Nominate Your Initiative
Submit Your Entry by
Book Your Table
Prepare Your Presentation
Present Your Initiative
and Enjoy the Awards
Receive Your Feedback Report