About the Awards

Now in its 5th year, the UK Digital Experience Awards (UKDXA) continues to celebrate the ways digital technology is used to enhance customer experience. The awards provide a platform for organisations and individuals to celebrate the partnerships they have formed and be rewarded for their digital innovation and customer-centric culture. The awards finals provide a unique opportunity to share best practice and network with a multitude of cross-sector organisations.

The awards are judged by an independent panel of business professions through both a written entry and a live presentation on the day of the finals; with many of the presentations being open to spectators. The scoring criterion is endorsed by Cranfield School of Management, and every finalist receives a feedback report after the awards finals. The UKDXA has been accredited with the prestigious Gold Awards Trust Mark from the Independent Awards Standards Council.

To win or be shortlisted at the UKDXA is a great honour that identifies you as superior in your industry.


Gain recognition and celebrate your hard work and digital achievements

Enhance your profile and promote your business to potential new customers

Share your insight into best practice and learn from fellow professionals

Improve your business model with a benchmarked judge’s report

Boost your workplace morale and encourage further innovation

Grow your network and connect with other influential business leaders

Who should enter the DXA?

We welcome entries from all businesses, organisations and individuals who use digital applications to deliver an improved experience to their customers in the UK; whether that is your partners, suppliers or employees. The awards encompass both B2B and B2C categories, with accolades for the use of apps as well as the development of new software, the use of social media, and the adoption of emerging technologies.

SME or Multi-National?

The judges will recognise excellence and innovation regardless of the size of company, and we have found that individuals, SMEs, and large corporations fair equally well in front of the independent judges. The awards celebrate and support the inspiring ways digital technology has been used, regardless of the budget or scale.

What kinds of initiatives can enter the DXA?

The judges want to hear from those using applications to meet customer needs and deliver business or organisational benefits. The widespread surge in the use of applications to automate business processes and enhance user experience is an exciting area that should be supported.

Judges and Partners

The UKDXA offers excellent brand positioning and networking opportunities. We welcome applications from those wishing to judge at the awards, or partner with the event. Should you wish to join with us in supporting and growing the awards please see the relevant pages for more information or use the contact us page to discuss this further.



22nd February 2019


5th April 2019


12th April 2019


Friday 12th July 2019


You will be guided and supported throughout the awards journey by a dedicated awards consultant who is on hand to advise you on everything from the best categories to enter to how to write and present your entry. We also provide many free online resources including winner’s case studies and informative webinars, as well as helping you enhance your profile via our social media and online media partner Customer Experience Magazine.


Step 1
Choose the best categories that showcase your digital experience initiatives

Step 2
Nominate your initiative and receive access to the Online Portal where you submit your entry form

Step 3
Write your entry with the support of our free case studies, articles and join our webinars

Step 4
Get shortlisted by the panel of our most prominent judges

Step 5
Secure your place at the highly anticipated awards finals and prepare for the event

Step 6
Enjoy a fantastic day of networking and hopefully winning at the exciting awards finals

Step 7
Receive a benchmark feedback report with competitors scores and judges’ comments


The UK Digital Experience Awards is run by Awards International. We are a global company providing business awards programmes in Europe and the UAE, and are renowned for encouraging and rewarding positive business practices in a unique format. All finalists will be scored on the day of the awards finals by a large panel of independent and impartial judges, using a transparent scoring criterion endorsed by Cranfield School of Management. The conference-style awards finals are designed to support and encourage best practice sharing and networking, and every finalist receives a judge’s feedback report with their scores and comments after the event.

If you are ready to be rewarded for your digital excellence and grow your business, enter your initiatives now in the UK Digital Experience Awards 2019.