About the Awards
As digital becomes increasingly critical to the delivery of outstanding CX, it’s more important than ever for achievements in this field to be recognised - and these Awards do that in a unique way.
We have a smooth, two-part entry process, with half your score coming from an online submission and the other half from a presentation on the day of the Awards. The event is also cross-sector, with representation from a diverse array of companies, plus many of these companies will be giving open presentations.
As recipients of the Gold Trust Mark from the Independent Awards Standards Council, we make this Awards the fairest around. Every Finalist receives a detailed feedback report after the event, containing your scores and how you performed relative to others in your category, and we have a transparent, independent and rigorous judging process.
Overall, joining the Awards means you can showcase your initiatives, celebrate your team’s dedication and learn from other top professionals in attendance. It’s a fantastic opportunity.
What’s New
97% of our guests express satisfaction with our events, but we’re always looking for ways to improve even further.
This year, there will be more winners and more judges than ever before - the atmosphere on the day is going to be incredible!
We’ve refreshed the categories to include recognition for fintech and omni-channel achievements, and judges will be using streamlined scoring criteria to assess your entries.
We’ll be offering more resources to help you craft impressive entries and winning presentations, including a series of free webinars. And, as ever, we’ll be inviting guests to attend open presentations and learn from the other finalists.
With brand new B2B and B2C categories, including fintech and omni-channel,
WHY
ENTER

Gain recognition for your achievements

Hear stories of company success by attending Open Presentations

Raise your profile and generate positive PR for your company

Increase your network, with the opportunity to connect with hundreds of professionals

Raise staff morale by attending a fun and memorable event with the whole team

Get feedback on your entry and improve with detailed feedback following the Awards
What types of company and initiative can enter?
We welcome entries from all organisations, teams and individuals - private and public sector - who have launched successful initiatives to improve the digital experience. You can be B2B or B2C, large or small - we want to hear from people with interesting and inspirational stories to share!
KEY
DATES
EARLY BIRD
DEADLINE
21st February 2020
ENTRY
DEADLINE
3rd April 2020
FINALISTS
ANNOUNCED
17th April 2020
AWARDS
FINALS
16th July 2020

Choose Your Category


Nominate Your Initiative
ENTRY
DEADLINE
3rd April
2020


Submit Your Entry by
3rd April
2020


Finalists Announcement
17th April
2020


17th April
2020
Book Your Table

Prepare Your Presentation

16th July
2020
Present Your Initiative
and Enjoy the Awards

Receive Your Feedback Report