Rewarding Digital Excellence and Innovation

Now in its 4th year, the UK Digital Experience Awards aims to reward excellence and innovation in using digital technology to improve the customer experience. This year we have broadened the categories but narrowed the focus to reflect what is happening in the digital space. To win or be shortlisted at the DXAs is a great honour that identifies you as superior in your industry.

Who can enter the DXA?
We welcome entries from all businesses, organisations and individuals who use digital applications to deliver an improved experience to their customers in the UK; whether that is your partners, suppliers or employees. The awards encompass both B2B and B2C categories, with accolades for the use of apps as well as the development of new software and use of social media.

SME or multi-national?
The judges will recognise excellence and innovation no matter the size of the organisation. We have found SMEs and large corporations fair equally well in front of the panels of independent judges at the awards.

What kinds of initiatives can enter the DXA?
The judges want to hear from those using applications to meet customer needs and deliver business or organisational benefits. The widespread surge in the use of applications to automate business processes and enhance user experience is an exciting area that should be supported. The awards aim to celebrate diverse initiatives across different sectors by bringing together in one place, and in one day, the leading examples of great use of technology. From the use of mobile phones and desktops, AR and VR, to the internet of things and the use of digital technology in B2B settings, we welcome examples of all initiatives in business and industry.



ENTRY DEADLINE: 20th April 2018


AWARDS FINALS: 12th July 2018

VENUE: Park Plaza Riverbank, London


Gain recognition and celebrate your hard work and digital achievements

Enhance your profile and promote your business to potential new customers

Boost your workplace morale and encourage further innovation

Grow your network and connect with other influential business leaders

Share your insight into best practice and learn from fellow professionals

Improve your business model with a benchmarked judge’s report


You will be guided and supported throughout the awards journey by a dedicated awards consultant who is on hand to advise you on everything from the best categories to enter to how to write and present your entry. We also provide many free online resources including winner’s case studies and informative webinars, as well as helping you enhance your profile via our social media and online media partner The Customer Experience Magazine.


Step 1

Choose the best categories that showcase your digital initiatives.

Step 2

Enjoy free resources including case studies, articles and expert entry-writing webinars

Step 3

Submit your story via our convenient online entry form

Step 4

Hopefully hear that your inspiring digital strategy has been shortlisted

Step 5

Finalists secure their place at the highly anticipated awards finals and prepare for the event

Step 6

Enjoy a fantastic day of networking and hopefully winning at the exciting awards finals

Step 7

All finalists receive a feedback report with their scores and comments from the judges

Why our Awards are different

The UK Digital Experience Awards is run by Awards International. We are a global company now in our 10th year of providing business awards programmes in both the UK and UAE, and are renowned for encouraging and rewarding positive business practices in a unique format. All finalists will be scored on the day of the awards finals by a large panel of independent and impartial judges, using a transparent scoring criterion endorsed by Cranfield School of Management. The conference-style awards finals are designed to support and encourage best practice sharing and networking, and every finalist receives a judge’s feedback report with their scores and comments after the event.

If you are ready to be rewarded for your digital excellence and grow your business, enter your initiatives now in The UK Digital Experience Awards 2018.

To find out more about how to write an award winning entry, please join us at our FREE webinar at 11am on Tuesday 6th March 2018. Please click the link to register.

This year we have added the new categories.

Which one is the best one for you?

See the Categories