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Making a customer happy in a single transaction or encounter isn’t enough. A consistent digital Customer Experience is vital in retaining loyalty.

Find out the Best Practice in Managing Digital Experience

with insights from 2018 UK Digital Experience Award Winners: Sky UK, Octopus Energy, and Virgin Experience Days.

This free e-book will guide you through business strategy, goals and objectives, planning and preparation, implementation, as well as impact and benefits of successful digital customer experience managing.