Blog

Award-Winning DX Innovation from Ieso Digital Health

Ieso Digital Health is a company delivering clinically led online cognitive behavioural therapy (CBT). They help people with common mental health conditions such as depression and anxiety while offering a unique one-to-one experience through their innovative digital platforms. Read more

Traydstream - Financial Services & Fintech Winners

Traydstream is an artificially intelligent, cloud-based, fintech platform that automates the processing of trade documentation in Trade Finance. Read more

Award-Winning Business Change from Contiki and Sagittarius

Contiki in partnership with Sagittarius won the Business Change at the UK Digital Experience Awards 2017 and we take a look at their winning digital strategy. Read more

Thomson Reuters’ Award-Winning User Experience

Thomson Reuters is a well-recognised, world-leading source of news and information for professional markets. They operate in a B2B environment, providing customers with the intelligence, technology and expertise they need to find trusted answers across the financial, risk, legal, tax, accounting and media markets. Read more

Three UK’s Award-Winning Use of SEO

At the UK Digital Experience Awards 2017 Three UK won the category ‘Use of SEO' for their omnichannel SEO pilot that delivered exceptional online and offline results. Read more

ThinkEngine Partners with UK Digital Experience Awards for 2018

Worldwide digital marketing agency ThinkEngine has been announced as official partners of the 2018 UK Digital Experience Awards Read more

DXA Judging: First-Hand Insight into this Pivotal Role

Being one of our independent awards judges is a key part of the awards process, and vital in ensuring that our awards remain fair and transparent. As one of our esteemed judges many times over, and most recently at last year’s UK Digital Experience Awards, we caught up with Hannah Louise Cox to gain an exclusive insight into the judging experience. Read more

Rupert Murdoch to Mark Zuckerberg: Shut Up, Pay Me

As Facebook tinkers with its news algorithm, Murdoch suggests another arrangement: forcing tech companies to subsidize publishers. Read more

Dublin hotel that banned bloggers sends YouTube star £4.5m bill for ‘all the free publicity’

A HOTEL owner in a spat with a vlogger sent her a fake bill for £4.5 million for the publicity she received when they publicly snubbed her request for a free stay. Read more

Get your stuff and go: Amazon opens store with no cashiers

No cashiers, no registers and no cash - this is how Amazon sees the future of store shopping. Read more

Yoti and Jägermeister team up to sell alcohol responsibly

Yoti is working with the UK’s Number One speciality spirit Jägermeister to promote responsible alcohol sales – and helping people check out faster at the Jägermeister pop up shop in Soho using their ID, on their phone. Read more

WhatsApp Has 30 Days to Stop Sharing User Data with Facebook

France’s ultra-strict privacy agency CNIL (National Data Protection Commission) has given WhatsApp thirty days to stop sharing user data with its owner Facebook, suggesting that there was never proper user consent to sharing data for gathering business intelligence, security measures and developing targeted advertising. Read more

End of the Smashed Phone Screen?

Japanese researchers say they have developed a new type of glass that can heal itself from cracks and breaks. Read more

Toyota's Humanoid Robot

Toyota has a history of developing industrial robots to enhance its manufacturing processes going back more than 30 years. Partner Robot has taken the lessons learned and combined that knowledge with Toyota’s expertise in automotive technologies to develop new mobility solutions that provide assistance to doctors, in addition to caregivers, patients, the elderly and people with disabilities. Read more

HPE pushes toward autonomous data center with InfoSight AI recommendation engine

HPE is adding an AI-based recommendation engine to the InfoSight predictive analytics platform for flash storage, taking another step toward what it calls the autonomous data centre, where systems modify themselves to run more efficiently. Read more

Uber Paid Hacker to Keep a Secret

Uber Technologies Inc paid hackers $100,000 to keep secret a massive breach last year that exposed the personal information of about 57 million accounts of the ride-service provider, the company said on Tuesday. Read more

Amazon Echo Plus review: You’ll probably want the standard Echo instead

The new Echo is a no-brainer. It’s smaller, sounds and looks better and, most importantly, it’s significantly cheaper than its predecessor. It was a long-awaited and much welcomed update to the line. The Echo Plus, on the other hand, is more baffling at first glance. Read more

Twitter will start labeling political ads

Twitter Inc said on Tuesday it would add labels to election-related advertisements and say who is behind each of them, after a threat of regulation from the United States over the lack of disclosure for political spending on social media. Read more

Apple’s ‘App of the Day’ feature boosts downloads by 1747%, games by 792%

New research from Apptopia, out today, takes a look at the impact getting featured as the App or Game of the Day on the new iOS App Store has on app downloads. Read more

Firefox 57 “Quantum” promised to be faster, sleeker, more modern

These are definitely huge changes that warrant the Firefox Quantum moniker. This version is now available in beta for brave testers. Read more

Levi’s Google-powered smart jacket goes on sale next week

The key for the Levi’s Commuter jacket lies in a snap tag on the left sleeve cuff that allows you to interact with your phone right on the jacket using gestures, LEDs and haptic feedback. Read more

Lawyers warn that data protection law is going to be tightened

Legal firm Appleby is warning that companies need to be aware of a tightening of data protection law. Read more

Cheaper Rival to Uber in London

A 23-year-old university dropout just launched a cheaper rival to Uber in London. Read more

An exclusive interview with UK Digital Experience Judge, Christina Dolding

As a winner at the UK Customer Experience Awards ’16, a judge at last year’s UK Employee Experience Awards and set to judge this year’s UK Digital Experience Awards, we caught up with one of our esteemed judges Christina Dolding to gain this exclusive insight into the judging experience. Read more

Google fired the author of the “anti-diversity” memo!

Was the author of the so-called “anti-diversity” memo at Google advancing sexism? Or was he exposing Silicon Valley’s cultural bias? Read more

Apple on Instagram - 20,000 followers in 40 minutes.

Apple just launched an official Instagram account dedicated to iPhone photography, and it's looking for iPhone photographers to feature. Read more

Influencers make £75k per post!

A new study by Rakuten Marketing reveals UK marketers working on influencer programmes are willing to pay Facebook celebrity influencers up to and in excess of £75,000 for a single post mentioning their brand. Read more

Gate One and RHP – improving lives by improving digital experience

Gate One’s team led the pioneering initiative for Richmond Housing Partnership (RHP) to become the UK’s first digital-only housing service; an industry first which improved the lives of housing tenants and delivered significant efficiencies. Read more

Your gadget could save your life: Alexa phones police

Police in the US state of New Mexico are crediting a smarthome device with saving the life of a woman and her daughter who were being held captive by a man who unintentionally told the device to call the sheriff. Read more

2018 - The Year of Automation for Routine Enterprise Work

The majority of organisations have introduced advanced automation in their workplace, and nearly half of executives surveyed say that they’ll require it more broadly by 2018 to cope with rising work volumes. Read more

New Data Roaming Law Could Fuel Social Media Addictions

According to new survey results from London-based Family law firm, Brookman, social media stress has replaced work-life worries for 1 in 4 couples on family holidays. Read more

Audi City: The biggest car dealership in the world – with the smallest footprint

Audi City is changing the way vehicles are sold with an innovative showroom concept. Through state of the artpresentation technology, Audi City provides a unique brand experience allowing visitors to explore Audi’s entire model range in city centre locations, where large showrooms are not possible. Read more

Digital vs Human Journeys

How much has your world changed in the digital era? I know mine has changed hugely. I’m a big fan of online shopping, that’s a digital journey I am seriously grateful for; how simple is it to log into your Amazon account and shop everything you need, toys for the kids, books for the business, etcetc. and no more getting into trouble for forgetting birthdays, they just pop up on Facebook ready for you to send your wishes remotely! Read more

Return on Investment of around 400% in Year 1, and 900% each subsequent year.

Woolley & Co, are a National Family Law Firm, headquartered in Warwick, UK. They have one of the largest family law teams in the country, collectively with over 300 years’ legal experience. Read more

A winner’s story – Hallam Internet

At Awards International we believe winning awards is about more than the feeling of shared pride and elation your team experience on the day – it is also about how this national recognition boosts business in the months and years that follow. Read more

Apple’s Home PodLoses the Battle vs Amazon’s Echo and Google Home

Two years after Amazon’s public release of the Echo, Apple finally released its own voice-first assistant, the HomePod. Read more

NatWest Launches Digital Centre of Excellence in Bristol

The NatWest Digital Studio will be at the forefront of the bank’s investment in digital for commercial and corporate customers across the UK. Read more

How Did Cortana Get Windows Back in the Smartphone Game?

Microsoft knows you don't run Windows on all of your gadgets, and it no longer cares. Redmond is no longer trying to foist phones on consumers who don't want them. It stopped plugging its ears and pretending Google Docs and Chromebooks aren't a threat. And it won't beg people to throw out all their devices and buy a dozen new ones so they can live their Best Windows Life. CEO Satya Nadella and his executives made it clear, in every way they could think of, that Microsoft finally understands how the world works. And it has a plan. Read more

Interview: Our Recent Catch-up with a DXA Winner – Vehicle Vision

VehicleVision is a company implementing digital channels to enhance and help drive CX in the automotive industry further. The company delivers class-leading personalised online video systems for the automotive industry which provide a great deal of transparency and customer inclusion. Read more

Microsoft Graph Bridges the Gap Between Windows and Your Phone

Microsoft’s push into being the connective glue between all of your devices is encompassed in Graph. That is what the company is calling a handful of features it says will “connect dots between people, conversations, projects and content.” Read more

How Digital Innovation Impacts Customer Experience

It is of no mystery that we live in a highly tech literate environment. However with the development of technological advancements, we’re also witnessing drastic changes in business across the globe. Read more

A winner’s story: Nationwide’s Next Generation Banking App

This week we’re showcasing how Nationwide’s customer-centric approach to re-platforming their App earnt them the title of best ‘Mobile Strategy’ at last year’s UK Digital Experience Awards. Read more

New AI Apps on Oracle Cloud Target Smarter Customer Experiences

Apps look to enable smarter customer experiences that drive tangible and predictable business results. Oracle has announced a new range of AI apps to improve experiences across all stages in the customer life cycle in real time. Read more

Top 5 UK Tech Companies According to Employee Reviews

The UK seems to have become an excellent environment nowadays when it comes to working in an information technology sector. During recent years, London, also know as tech capital of Europe, has become oversaturated and IT companies have started to emerge and spread all over the UK. According to Tech.eu, more than 74% of tech companies today are outside inner London, and the number is gradually increasing. Read more