Associate Experience Design Director
Kim is an Associate Experience Design Director at This Place. She has expertise in leading and delivering CX work for clients across multiple sectors, including energy, grocery, fashion, banking, and more. She specialises in identifying and solving complex problems in order to design engaging, innovative, and usable products, services, and communications. Kim works collaboratively with clients to translate business objectives and customer needs into engaging experiences based on insights from research, behavioural psychology, and creative innovation.