

Agata Krokowska
Founder & Digital Customer Experience Consultant
Agata is Founder of Xperience Matters, a boutique Digital Customer Experience Consultancy with a simple philosophy – Make your Customers and Employees happy and your competitors jealous. Bringing together over 12 years of global experience in Customer, Digital, Process Improvement, and Change, she delivered significant technology-enabled transformations across some of the largest UK financial services organisations. Agata has an unerring instinct for identifying customer needs and pain points and is passionate about designing best-in-class digital experiences, resulting in better customer engagement, operational excellence, and increased revenues. Agata can be reached at agata@xperience-matters.com

